{"id":52534,"date":"2026-04-20T15:41:58","date_gmt":"2026-04-20T15:41:58","guid":{"rendered":"https:\/\/digitionary.com\/glossary\/tagging-customer-reviews\/"},"modified":"2026-04-20T17:19:32","modified_gmt":"2026-04-20T17:19:32","slug":"tagging-customer-reviews","status":"publish","type":"glossary","link":"https:\/\/digitionary.com\/en\/glossary\/tagging-customer-reviews\/","title":{"rendered":"Tagging customer reviews"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Analyzing and using customer reviews is made easier by tagging, a method of assigning keywords or codes to these reviews. By associating a customer review with a specific product, specific topics such as delivery, usage, or customer service, or even a store number, it becomes easy to extract reviews matching a given tag. This greatly simplifies marketing analysis by grouping reviews according to predefined criteria. Furthermore, tags can be used to filter reviews displayed on specific pages of a website based on particular domains. Review tagging can be done before publication using tools integrated into the review platform, or afterward through automated semantic analysis or manual processing during moderation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Analyzing and using customer reviews is made easier by tagging, a method of assigning keywords or codes to these reviews. By associating a customer review with a specific product, specific topics such as delivery, usage, or customer service, or even a store number, it becomes easy to extract reviews matching a given tag. This greatly [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"template":"","meta":{"wds_primary_glossary-categories":0,"footnotes":""},"glossary-categories":[82],"glossary-tags":[],"class_list":["post-52534","glossary","type-glossary","status-publish","hentry","glossary-categories-crm-customer-relationship"],"_links":{"self":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary\/52534","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary"}],"about":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/types\/glossary"}],"author":[{"embeddable":true,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary\/52534\/revisions"}],"wp:attachment":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/media?parent=52534"}],"wp:term":[{"taxonomy":"glossary-categories","embeddable":true,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary-categories?post=52534"},{"taxonomy":"glossary-tags","embeddable":true,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary-tags?post=52534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}