{"id":52527,"date":"2026-04-20T15:41:58","date_gmt":"2026-04-20T15:41:58","guid":{"rendered":"https:\/\/digitionary.com\/glossary\/hotel-overbooking\/"},"modified":"2026-04-20T17:19:32","modified_gmt":"2026-04-20T17:19:32","slug":"hotel-overbooking","status":"publish","type":"glossary","link":"https:\/\/digitionary.com\/en\/glossary\/hotel-overbooking\/","title":{"rendered":"Hotel overbooking"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In the hotel industry, overbooking refers to accepting more reservations for a given date than there are rooms available in the entire establishment or in a specific room category. This practice aims to maximize occupancy rates, especially during peak periods, by accounting for last-minute cancellations and no-shows. Overbooking is generally implemented up to the no-fee cancellation deadline, which is when cancellations are most frequent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It&#8217;s worth noting that in situations where reservations are non-refundable and prepaid, cancellations are less frequent, making overbooking riskier. Indeed, refusing a room to a guest who has booked can lead to significant dissatisfaction, potentially resulting in customer loss and negative reviews. This can be mitigated by overbooking in high-capacity hotels, where the late cancellation rate is more stable, or by limiting bookings to certain room categories rather than the entire establishment, thus offering upgrades in case of overbooking.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the hotel industry, overbooking refers to accepting more reservations for a given date than there are rooms available in the entire establishment or in a specific room category. This practice aims to maximize occupancy rates, especially during peak periods, by accounting for last-minute cancellations and no-shows. Overbooking is generally implemented up to the no-fee [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"template":"","meta":{"wds_primary_glossary-categories":0,"footnotes":""},"glossary-categories":[82],"glossary-tags":[],"class_list":["post-52527","glossary","type-glossary","status-publish","hentry","glossary-categories-crm-customer-relationship"],"_links":{"self":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary\/52527","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary"}],"about":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/types\/glossary"}],"author":[{"embeddable":true,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary\/52527\/revisions"}],"wp:attachment":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/media?parent=52527"}],"wp:term":[{"taxonomy":"glossary-categories","embeddable":true,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary-categories?post=52527"},{"taxonomy":"glossary-tags","embeddable":true,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary-tags?post=52527"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}