{"id":52476,"date":"2026-04-20T15:41:55","date_gmt":"2026-04-20T15:41:55","guid":{"rendered":"https:\/\/digitionary.com\/glossary\/after-sales-service-2\/"},"modified":"2026-04-20T17:19:23","modified_gmt":"2026-04-20T17:19:23","slug":"after-sales-service-2","status":"publish","type":"glossary","link":"https:\/\/digitionary.com\/en\/glossary\/after-sales-service-2\/","title":{"rendered":"After-sales service."},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">After-sales services encompass all the services offered by a manufacturer or distributor to its customers after a product purchase. These services include installation, user training, personalized advice, servicing, maintenance, troubleshooting, repairs, warranty claims, the provision of relevant information, and 24\/7 telephone support. Sometimes, these services are referred to by the acronyms P (parts), MO (labor), and\/or D (on-site service), which specify the scope and nature of the associated warranty.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>After-sales services encompass all the services offered by a manufacturer or distributor to its customers after a product purchase. These services include installation, user training, personalized advice, servicing, maintenance, troubleshooting, repairs, warranty claims, the provision of relevant information, and 24\/7 telephone support. Sometimes, these services are referred to by the acronyms P (parts), MO (labor), [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"template":"","meta":{"wds_primary_glossary-categories":0,"footnotes":""},"glossary-categories":[82],"glossary-tags":[],"class_list":["post-52476","glossary","type-glossary","status-publish","hentry","glossary-categories-crm-customer-relationship"],"_links":{"self":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary\/52476","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary"}],"about":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/types\/glossary"}],"author":[{"embeddable":true,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary\/52476\/revisions"}],"wp:attachment":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/media?parent=52476"}],"wp:term":[{"taxonomy":"glossary-categories","embeddable":true,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary-categories?post=52476"},{"taxonomy":"glossary-tags","embeddable":true,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary-tags?post=52476"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}