{"id":52438,"date":"2026-04-20T15:41:54","date_gmt":"2026-04-20T15:41:54","guid":{"rendered":"https:\/\/digitionary.com\/glossary\/after-sales-service\/"},"modified":"2026-04-20T17:19:20","modified_gmt":"2026-04-20T17:19:20","slug":"after-sales-service","status":"publish","type":"glossary","link":"https:\/\/digitionary.com\/en\/glossary\/after-sales-service\/","title":{"rendered":"After-sales service"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The range of services offered by a manufacturer or reseller to its customers after the purchase of a product includes various services such as installation, training, usage advice, servicing, maintenance, troubleshooting, repair, application of warranty terms, transmission of information, and the availability of a 24\/7 telephone support service. These services may be designated by the abbreviations P (parts), MO (labor) and\/or D (travel), which specify the scope and nature of the associated warranty.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The range of services offered by a manufacturer or reseller to its customers after the purchase of a product includes various services such as installation, training, usage advice, servicing, maintenance, troubleshooting, repair, application of warranty terms, transmission of information, and the availability of a 24\/7 telephone support service. These services may be designated by the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"template":"","meta":{"wds_primary_glossary-categories":0,"footnotes":""},"glossary-categories":[82],"glossary-tags":[],"class_list":["post-52438","glossary","type-glossary","status-publish","hentry","glossary-categories-crm-customer-relationship"],"_links":{"self":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary\/52438","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary"}],"about":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/types\/glossary"}],"author":[{"embeddable":true,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary\/52438\/revisions"}],"wp:attachment":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/media?parent=52438"}],"wp:term":[{"taxonomy":"glossary-categories","embeddable":true,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary-categories?post=52438"},{"taxonomy":"glossary-tags","embeddable":true,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary-tags?post=52438"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}