{"id":52383,"date":"2026-04-20T15:41:52","date_gmt":"2026-04-20T15:41:52","guid":{"rendered":"https:\/\/digitionary.com\/glossary\/perceived-or-subjective-quality\/"},"modified":"2026-04-20T17:19:10","modified_gmt":"2026-04-20T17:19:10","slug":"perceived-or-subjective-quality","status":"publish","type":"glossary","link":"https:\/\/digitionary.com\/en\/glossary\/perceived-or-subjective-quality\/","title":{"rendered":"Perceived (or subjective) quality"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The perceived quality of a product or service is how a customer assesses whether it meets their expectations based on its features and performance. It is important to note that the criteria used to evaluate the quality of a tangible product differ from those used for an intangible service.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The perceived quality of a product or service is how a customer assesses whether it meets their expectations based on its features and performance. It is important to note that the criteria used to evaluate the quality of a tangible product differ from those used for an intangible service.<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"template":"","meta":{"wds_primary_glossary-categories":0,"footnotes":""},"glossary-categories":[82],"glossary-tags":[],"class_list":["post-52383","glossary","type-glossary","status-publish","hentry","glossary-categories-crm-customer-relationship"],"_links":{"self":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary\/52383","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary"}],"about":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/types\/glossary"}],"author":[{"embeddable":true,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary\/52383\/revisions"}],"wp:attachment":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/media?parent=52383"}],"wp:term":[{"taxonomy":"glossary-categories","embeddable":true,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary-categories?post=52383"},{"taxonomy":"glossary-tags","embeddable":true,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/glossary-tags?post=52383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}