{"id":162834,"date":"2026-06-10T16:56:46","date_gmt":"2026-06-10T16:56:46","guid":{"rendered":"https:\/\/digitionary.com\/dictionnaire\/tagging-customer-reviews\/"},"modified":"2026-06-10T18:16:31","modified_gmt":"2026-06-10T18:16:31","slug":"tagging-customer-reviews","status":"publish","type":"dictionnaire-dico","link":"https:\/\/digitionary.com\/en\/dictionnaire\/tagging-customer-reviews\/","title":{"rendered":"Tagging customer reviews"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Analyzing and using customer reviews is made easier by tagging, a method of assigning keywords or codes to these reviews. By associating a customer review with a specific product, specific topics such as delivery, usage, or customer service, or even a store number, it becomes easy to extract reviews matching a given tag. This greatly simplifies marketing analysis by grouping reviews according to predefined criteria. Furthermore, tags can be used to filter reviews displayed on specific pages of a website based on particular domains. Review tagging can be done before publication using tools integrated into the review platform, or afterward through automated semantic analysis or manual processing during moderation.<\/p>\n","protected":false},"template":"","categories-glossary":[312],"class_list":["post-162834","dictionnaire-dico","type-dictionnaire-dico","status-publish","hentry","categories-glossary-crm-customer-relationship"],"_links":{"self":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/dictionnaire-dico\/162834","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/dictionnaire-dico"}],"about":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/types\/dictionnaire-dico"}],"wp:attachment":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/media?parent=162834"}],"wp:term":[{"taxonomy":"categories-glossary","embeddable":true,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/categories-glossary?post=162834"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}