{"id":162776,"date":"2026-06-10T16:56:36","date_gmt":"2026-06-10T16:56:36","guid":{"rendered":"https:\/\/digitionary.com\/dictionnaire\/after-sales-service-2\/"},"modified":"2026-06-10T18:16:07","modified_gmt":"2026-06-10T18:16:07","slug":"after-sales-service-2","status":"publish","type":"dictionnaire-dico","link":"https:\/\/digitionary.com\/en\/dictionnaire\/after-sales-service-2\/","title":{"rendered":"After-sales service."},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">After-sales services encompass all the services offered by a manufacturer or distributor to its customers after a product purchase. These services include installation, user training, personalized advice, servicing, maintenance, troubleshooting, repairs, warranty claims, the provision of relevant information, and 24\/7 telephone support. Sometimes, these services are referred to by the acronyms P (parts), MO (labor), and\/or D (on-site service), which specify the scope and nature of the associated warranty.<\/p>\n","protected":false},"template":"","categories-glossary":[312],"class_list":["post-162776","dictionnaire-dico","type-dictionnaire-dico","status-publish","hentry","categories-glossary-crm-customer-relationship"],"_links":{"self":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/dictionnaire-dico\/162776","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/dictionnaire-dico"}],"about":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/types\/dictionnaire-dico"}],"wp:attachment":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/media?parent=162776"}],"wp:term":[{"taxonomy":"categories-glossary","embeddable":true,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/categories-glossary?post=162776"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}