{"id":162738,"date":"2026-06-10T16:56:32","date_gmt":"2026-06-10T16:56:32","guid":{"rendered":"https:\/\/digitionary.com\/dictionnaire\/after-sales-service\/"},"modified":"2026-06-10T18:15:59","modified_gmt":"2026-06-10T18:15:59","slug":"after-sales-service","status":"publish","type":"dictionnaire-dico","link":"https:\/\/digitionary.com\/en\/dictionnaire\/after-sales-service\/","title":{"rendered":"After-sales service"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The range of services offered by a manufacturer or reseller to its customers after the purchase of a product includes various services such as installation, training, usage advice, servicing, maintenance, troubleshooting, repair, application of warranty terms, transmission of information, and the availability of a 24\/7 telephone support service. These services may be designated by the abbreviations P (parts), MO (labor) and\/or D (travel), which specify the scope and nature of the associated warranty.<\/p>\n","protected":false},"template":"","categories-glossary":[312],"class_list":["post-162738","dictionnaire-dico","type-dictionnaire-dico","status-publish","hentry","categories-glossary-crm-customer-relationship"],"_links":{"self":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/dictionnaire-dico\/162738","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/dictionnaire-dico"}],"about":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/types\/dictionnaire-dico"}],"wp:attachment":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/media?parent=162738"}],"wp:term":[{"taxonomy":"categories-glossary","embeddable":true,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/categories-glossary?post=162738"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}