{"id":162683,"date":"2026-06-10T16:56:20","date_gmt":"2026-06-10T16:56:20","guid":{"rendered":"https:\/\/digitionary.com\/dictionnaire\/perceived-or-subjective-quality\/"},"modified":"2026-06-10T18:15:35","modified_gmt":"2026-06-10T18:15:35","slug":"perceived-or-subjective-quality","status":"publish","type":"dictionnaire-dico","link":"https:\/\/digitionary.com\/en\/dictionnaire\/perceived-or-subjective-quality\/","title":{"rendered":"Perceived (or subjective) quality"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The perceived quality of a product or service is how a customer assesses whether it meets their expectations based on its features and performance. It is important to note that the criteria used to evaluate the quality of a tangible product differ from those used for an intangible service.<\/p>\n","protected":false},"template":"","categories-glossary":[312],"class_list":["post-162683","dictionnaire-dico","type-dictionnaire-dico","status-publish","hentry","categories-glossary-crm-customer-relationship"],"_links":{"self":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/dictionnaire-dico\/162683","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/dictionnaire-dico"}],"about":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/types\/dictionnaire-dico"}],"wp:attachment":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/media?parent=162683"}],"wp:term":[{"taxonomy":"categories-glossary","embeddable":true,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/categories-glossary?post=162683"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}