{"id":162668,"date":"2026-06-10T16:56:16","date_gmt":"2026-06-10T16:56:16","guid":{"rendered":"https:\/\/digitionary.com\/dictionnaire\/queue-prediction\/"},"modified":"2026-06-10T18:15:27","modified_gmt":"2026-06-10T18:15:27","slug":"queue-prediction","status":"publish","type":"dictionnaire-dico","link":"https:\/\/digitionary.com\/en\/dictionnaire\/queue-prediction\/","title":{"rendered":"Queue prediction"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Queue forecasting techniques consist of statistical analysis methods designed to anticipate customer traffic at store checkouts, service counters, or park attractions. In the retail and service sectors, the term &#8220;queue forecasting&#8221; can be misleading, as it actually refers to predicting when a customer will arrive at the checkout or counter in order to react promptly and reduce waiting times. In retail, forecasting can be done in the medium to long term, based on calendar data and customer traffic patterns, to organize checkout schedules. In the context of large retailers, forecasting can also be done in the very short term, taking into account the flow of customers entering the store and the average shopping time. In this situation, only employees currently on-site can be deployed accordingly.<\/p>\n","protected":false},"template":"","categories-glossary":[312],"class_list":["post-162668","dictionnaire-dico","type-dictionnaire-dico","status-publish","hentry","categories-glossary-crm-customer-relationship"],"_links":{"self":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/dictionnaire-dico\/162668","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/dictionnaire-dico"}],"about":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/types\/dictionnaire-dico"}],"wp:attachment":[{"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/media?parent=162668"}],"wp:term":[{"taxonomy":"categories-glossary","embeddable":true,"href":"https:\/\/digitionary.com\/en\/wp-json\/wp\/v2\/categories-glossary?post=162668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}