A telesales representative is a professional responsible for making telephone calls to prospect or close sales, usually working in a call center or sometimes remotely. Generally, telesales representatives focus more on scheduling appointments than on making direct sales over the phone.

A telemarketer is a professional who handles telephone calls, both making (outbound calls) and receiving (inbound calls), in the fields of marketing and sales. Generally associated with making calls, telemarketers are often involved in activities such as appointment setting or telephone sales. This job is primarily performed in call centers, but it is also possible to work remotely from home.